We're excited to announce a significant milestone in our journey at Windsor.io - our acquisition by Front.

Starting as a small initiative during the challenging pandemic times in 2021, Windsor.io has grown immensely. Our goal was simple yet profound - to help businesses maintain human touch through hyper-personalized videos. Despite the physical distance, we wanted companies to connect with their customers in a meaningful way.

In just two years, Windsor.io has produced nearly a million personalized videos for a wide range of industries, including e-commerce, healthcare, education, software, and nonprofits. Our journey has been about setting new standards in customer relations, emphasizing the human element in a tech-driven world.

Today, we're thrilled to share that Windsor.io is joining forces with Front, a leader in customer operations for a decade. Front, much like us, has always believed in the power of effective communication between businesses and their customers. They've redefined customer support, blending the efficiency of help desk systems with the simplicity of an email interface, and we've been proud users of their platform since our inception.

On our very first call with the founders of Front, it was obvious we shared the same deep vision. We both believed AI would be pivotal in transforming how companies interact with their customers. From sales, to support, to marketing - from education, to logistics, to software - from the small family online business, to the Forbes 500 - businesses will need better ways of working with their customers. AI is not just about cool technology; it's about enabling customer-centric businesses to do what they do best, better.

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To fully commit to this new direction and integrate our efforts with Front's AI initiatives, we've made the difficult decision to discontinue Windsor.io's current services on February 15. We assure all our customers that you will receive guidance on transitioning off our platform smoothly. Through this process, our support team is more than ready to assist with any queries at team@windsor.io.

This acquisition isn't just a new chapter for us; it's a leap towards a future where business communication is effortlessly human and profoundly personal, thanks to AI. Stay tuned as we embark on this exciting journey together with Front!

Pranay and Andrew

Founders @ Windsor.io